This is where you can get some help. Take a look, relax... and if you can't find an answer, email us at international@graniph.com - We'll reply within a day, usually faster. Unless it's the weekend, because we're not in the office then.
We don't work 24 Hours a day, nor do we outsource our customer service to people who don't know much about our work - we address all enquiries with care, flexibility and empathy.
Answer to what most people ask (1) Free shipping if your order is 10,000 yen or more. 6-10 day trackable international shipping. No worries refund/exchange system.
Answer to what most people ask (2) You can find our measurement chart HERE.
HEY! If you've got this far and still haven't found what you're looking for, you should email us at international@graniph.com - we'll get back to you within a day, unless it's the weekend.....and please remember we're in Japan so we may be asleep when you are awake.
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